CONTEST-CONTEST-CONTEST
WE NEED YOUR VIDEOS FOR OUR WEBSITE!
SEND US YOUR VIDEO OF HEDGEHOGS AT PLAY, DRESSED UP, DOING FUNNY THINGS, WHATEVER YOU LIKE AND IF IT IS THE BEST YOU WILL WIN THE CONTEST AND WE WILL POST IT ON OUR WEBSITE.
WIN A HEDGEHOG PACKAGE THAT INCLUDES:
5# OF SELECT DIET....MEALWORMS....HEDGEHOG BAG....TOYS
YOU CAN SEND DVD MINI TAPES TO OUR ADDRESS AT
EXCLUSIVELY HEDGEHOGS
400 SE 16TH CIRCLE
TROUTDALE, OR 97060
WE ACCEPT VISA, M/C, AMERICAN EXPRESS, DISCOVER AND PAYPAL.
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PAYPAL IS NOW OUR PAYMENT PROCESSOR. HOWEVER, YOU DO NOT NEED A PAYPAL ACCOUNT TO ORDER FROM US. WHEN FINISHED ORDERING, GO TO YOUR SHOPPING CART AND AT THE BOTTOM OF THE PAGE CLICK SUBMIT. THERE YOU MAY CHOOSE YOUR OWN CREDIT CARD OR YOUR PAYPAL CARD, WHICHEVER YOU PREFER. ANY ADDITIONAL SHIPPING FOR INTERNATIONAL ORDERS WILL BE BILLED VIA PAYPAL WHEN PACKAGE IS READY TO SHIP. |
SHIPPING
CHARGES
WE DO OUR BEST IN PACKING YOUR ITEMS SO THEY ARRIVE SAFELY. HOWEVER, IN THE
EVENT SOMETHING ARRIVES BROKEN, PLEASE CONTACT US RIGHT AWAY. SAVE ALL BOXES,
PACKING MATERIAL AND LABELS. WE WILL CONTACT THE APPROPRIATE SHIPPING COMPANY
AND MAKE ARRANGEMENTS FOR A REFUND IF NECESSARY. LET US CONTACT THEM SO WE CAN
TAKE CARE OF THE MATTER PERSONALLY.
SHIPPING COULD RUN HIGHER IF THERE ARE HEAVIER ITEMS. THIS EXTRA CHARGE WILL BE ON THE YOUR RECEIPT AND ON YOUR E-MAIL RECEIPT.
NOTE: IN SOME CASES THE COST OF SHIPPING FOR FOOD AND HEAVIER ITEMS COULD BE HIGHER THAN THE ESTIMATED COST IN THE SYSTEM. THIS CAN HAPPEN WHEN THE ORDERING SYSTEM CALCULATES AN AVERAGE FOR SHIPPING. IN THIS CASE WE WILL HAVE TO ADD ADDITIONAL SHIPPING CHARGES TO YOUR ORDER. THIS EXTRA CHARGE WOULD ONLY OCCUR IF THE SHIPPING COST IS MORE THAN THE ESTIMATED COST OF YOUR ORDER. FOR EXAMPLE, $7.95 ESTIMATED BUT ACCRUAL SHIPPING IS $10.95. YOU WILL SEE THE AMOUNT OF THE SHIPPING CHARGED ENTERED BY THE SYSTEM ON YOUR PURCHASE ORDER RECEIPT. HIGHER SHIPPED CHARGES DO NOT HAPPEN VERY OFTEN. FOR EXAMPLE, IF YOU ARE IN A HIGHER FREIGHT ZONE AND YOUR ORDER IS HEAVIER THAN THE SYSTEM HAS CALCULATED, YOUR ORDER COULD BE ONE TO THREE DOLLARS HIGHER THAT THE NORMAL FREIGHT COSTS. THE SHIPPING CAN ALSO BE HIGHER IF THE FEDEX DELIVERY IS IN A RURAL ZONE.
MOST OF OUR SMALL ORDERS THAT WEIGH 1 POUND OR LESS WITH BE SHIPPED OUT VIA PRIORITY MAIL AT NO EXTRA CHARGE.
$0.01 TO $6.94 = $6.95
$6.95 TO $11.49 = $7.50
$11.50 TO $18.94 = $8.50
$18.95 TO $24.95 = $9.50
$24.95 TO $29.94 = $10.00
$29.95 TO $37.99 = $10.95
$38.00 TO $42.99 = $11.95
$43.00 TO $49.99 = $12.95
$50.00 TO $62.49 = $13.95
$62.50 TO $74.99 = $14.95
$75.00 TO $88.99 = $15.95
$89.00 TO $99.99 = $16.95
$100.00 TO $124.99 = $17.95
$125.00 TO $138.99 = $18.95
$139.00 TO $149.99 = $19.95
$150.00 TO $161.49 = $21.95
$162.50 TO $174.99 = $22.95
$175.00 TO $181.99 = $24.95
$182.00 TO $199.99 = $26.95
$200.00 TO $211.99 = $27.95
$212.00 TO $224.99 = $29.95
$225.00 TO $234.99 = $33.00
$235.00 TO $249.99 = $36.00
$250.00 TO $274.99 = $38.00
$275.00 TO $298.99 = $40.00
$299.00 TO $324.99 = $43.00
$325.00 TO $349.99 = $45.00
$350.00 TO $399.99 = $55.00
$400.00 AND UP WILL BE CALCULATED ON WEIGHT AND VALUE AND CHARGED TO YOUR CREDIT CARD.
ORDERS OVER $1500.00 = $200.00 AND UP. THESE ORDERS MAY BE SHIPPED FEDEX EXPRESS.
0-6.95;11.50-8.00;18.95-9.00;24.95-9.50;29.95-10.50;38.00-11.95;43.00-12.95;50.00-13.95;62.50-14.95;75.00-15.95;89.00-16.95;100.00-17.95;125.00-18.95;139.00-19.95;150.00-21.95;162.50-22.95;175.00-24.00;182.00-26.95;200.00-27.95;212.00-29.95;225.00-33.00;235.00-36.00;250.00-38.00;275.00-40.00;299.00-43.00;325.00-45.00;350.00-55.00"
NOTE: THE SHIPPING FOR THE FOOD IS BASED ON WEIGHT AND NOT ON THE RATE SCALE.
2 POUNDS PACKAGES OF ANY FOOD HAS $2.00 ADDED TO THE RATE SCALE
5 POUNDS PACKAGES OF ANY FOOD HAS $3.00 ADDED TO THE RATE SCALE
10 POUNDS PACKAGES OF ANY FOOD HAS $4.00 ADDED TO THE RATE SCALE
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PRODUCT PICKUP
WILL HAVE A PACKING AND HANDLING FEE FROM $5.00 TO $25.00. RATES ARE FROM SMALLER TO LARGER ORDERS, DEPENDING ON THE SIZE OF THE ORDER.
NOTES ABOUT SECURITY
THIS IS THE INFORMATION THAT YOU WILL SEE AS YOU COMPLETE THE CHECKOUT FORM. YOU WILL KNOW THAT ALL OF YOUR INFORMATION IS VERY SAFELY PROTECTED AND SECURED WITH THE LATEST SSL ENCRYPTED SECURITY. WE DO NOT SHARE ANY OF YOUR INFORMATION WITH ANYONE OR ANY COMPANY.
INFORMATION ABOUT SHIPPING:
ALL SHIPPING WILL GO FEDEX GROUND. FEDEX GROUND IS
SHIPPED OUT OF OUR WAREHOUSE 3 TIMES A WEEK ON MONDAY, WEDNESDAY AND FRIDAY. ON
A BUSY ORDER WEEK AND HOLIDAYS WHEN WE HAVE LOTS OF ORDERS, WE WILL SHIP OUT
TUESDAY AND THURSDAY AS WELL.
SOME ITEMS MAY BE VERY LIGHT {UNDER A POUND} AND CAN GO BY PRIORITY MAIL WITH NO EXTRA CHARGE. IF YOU WANT YOUR PACKAGE SHIPPED PRIORITY, 2 DAY FEDEX, OR OVERNIGHT PLEASE LET US KNOW. THERE WILL BE AN EXTRA CHARGE FOR THIS SERVICE.
ALASKA, HAWAII AND FOREIGN SHIPPING NOTES
ALL SHIPMENTS
GOING TO ALASKA, HAWAII AND OUT OF THE USA WILL HAVE ADDITIONAL
CHARGES ADDED TO THE CHARGES FROM THE RATE
CALCULATIONS USED ON THE ORDER PAGE. WHEN YOU ARE FILLING OUT THE FOREIGN ADDRESS AREA, JUST LEAVE THE
STATE ON ALABAMA AND FILL OUT THE REST OF THE ADDRESS AS NORMAL. BE SURE TO PUT
YOUR ZIP CODE AND PHONE NUMBER IN.
NOTES ABOUT THE ORDER FORM:
YOU MUST BE SURE TO PUT THE ADDRESS AND PHONE NUMBER THAT THE CREDIT CARD COMPANY HAS ON FILE. THIS IS A VERY SECURE SYSTEM AND IF YOU HAVE MOVED OR CHANGE PHONE NUMBERS RECENTLY, YOUR CREDIT CARD COMPANY MAY NOT HAVE YOUR INFORMATION IN THEIR SYSTEM YET. YOU THEN MUST USE YOUR OLD ADDRESS UNTIL THEY CHANGE IT IN THEIR SYSTEM. BE SURE TO PUT THE BILLING INFORMATION AND THE SHIPPING INFORMATION BOTH IF THEY ARE DIFFERENT.
SERVICES:
WE CAN SEND OUT YOUR HOLIDAY PACKAGES FOR YOU. WE DO HAVE GIFT WRAPPING SERVICES FOR YOUR CONVENIENCE. WE CAN WRAP ANY ITEM THAT YOU ORDER. GIFT WRAPPING CHARGES WILL BE AS FOLLOWS. THE GIFT WRAPPING SERVICE WILL BE ON THE PERSONAL ITEMS PAGE AND ON THE UNIQUE ITEMS PAGE.
PRODUCT RETURN POLICY:
WE WILL BE GLAD TO TAKE PRODUCT BACK FOR EXCHANGE AND GIVE WEB SITE CREDIT FOR NEW PRODUCTS. CUSTOMERS WILL BE RESPONSIBLE FOR THE SHIPPING CHARGES TO RETURN THE ITEM OR ITEMS AND WILL BE CHARGE SHIPPING ON THE NEW PRODUCT ORDER. IN SOME CASES WE WILL TAKE RETURNS BUT THERE WILL BE A 20% RESTOCKING CHARGE. THAT CHARGE WILL BE DEDUCTED FROM THE RETURNED ITEMS CREDIT.
DAMAGED PRODUCTS:
MOST ORDER WILL BE SHIPPED VIA FEDEX AND WILL HAVE INSURANCE. IF YOUR ORDER IS SHIPPED VIA US MAIL, IT WILL NOT HAVE INSURANCE BUT YOU MAY PURCHASE INSURANCE ON YOUR ITEM OR ITEMS. JUST LEAVE INSTRUCTIONS ON YOUR ORDER FORM AND WE WILL ADD THE COST OF INSURANCE TO YOUR CREDIT CARD UPON SHIPPING. US MAIL INSURANCE IS $1.30 TO $49.99 AND $2.20 AFTER THAT AND TO $100.00. FOR ORDER OVER $100.00 PLEASE ASK.
HOW TO REACH US
PLEASE EMAIL TO: hedgehogsr4u@yahoo.com
OR
AT:
503-489-5450
OR
MAIL TO:
EXCLUSIVELY HEDGEHOGS
400 SE 16th Circle
Troutdale, Or 97060
THANK YOU SO MUCH AND HAVE A GREAT DAY.
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